Privacy Policy
1. GENERAL PROVISIONS
These terms and conditions of goods purchase and sale (hereinafter – the Terms) are a legally binding document for the Parties, which establishes the rights, duties, and responsibilities of the Buyer when purchasing goods in the online store.
The Seller reserves the right to change, amend, or supplement the terms at any time, taking into account the requirements of the applicable legislation. The Buyer is informed via the online store website. The Terms valid at the time of order submission apply to the Buyer shopping in the online store.
The right to purchase in the online store is granted to:
capable natural persons, i.e. persons who have reached the age of majority and whose legal capacity is not restricted by a court;
minors aged from 14 to 18 years, only with parental or guardian consent, except in cases where they independently manage their income;
legal entities;
authorized representatives of all the above-mentioned persons.
By confirming the Terms, the Seller also guarantees that, pursuant to clause 1.3 of the Terms, the Buyer has the right to purchase goods in the online store.
A contract between the Buyer and the Seller is considered concluded from the moment the Buyer forms the shopping cart in the online store, specifies the delivery address, chooses the payment method, and agrees to the Seller’s terms by clicking the “Confirm Order” button (see clause 5 “Ordering goods, prices, payment procedure, deadlines”).
Each contract concluded between the Buyer and the Seller is stored in the online store.
What personal data is collected?
- Information you provide: residence (address), first name, last name, phone number, email address.
- Information about website usage (IP addresses, visit statistics, demographic data, and other data used for analysis).
How is your information used?
Information is used for the following purposes:
- Your registration on the website, so that you can use our online purchase service.
- Payment for the shopping cart via the selected external banking service provider.
- Sending newsletters. By entering your email address, you can subscribe to newsletters that will allow you to be among the first to learn about our offers and news.
To whom can we disclose your data?
Information is disclosed to third parties only in the following cases:
- Our partners who provide payment collection and goods delivery services. We will provide these service providers only with such personal information about you as is necessary to perform the specific service;
- Law enforcement authorities in accordance with the procedure established by the laws of the Republic of Lithuania.
How is your information protected?
Personal data is stored and processed in accordance with the data protection requirements established by law. We have implemented technical measures to protect all information collected for the purpose of providing our services. Please note that, although we take appropriate measures to protect your information, no website, online transaction, computer system, or wireless connection is completely secure.
Your rights.
Every user has the right to:
- Receive information about the personal data they have submitted and how it is processed.
- Request correction or supplementation of personal data.
- Request deletion of all personal data.
For requests or other questions, you can contact us by phone at +370 603 84522 or by email: info@ekozoe.lt
What are cookies used for?
Cookies record all your actions while visiting websites, which store data about visits and help us recognize you as a website visitor, track the duration and frequency of visits, and collect statistical information about the number, behavior, and trends of website visitors to improve the site.
Information about cookies used.
Technical. We strive to offer our visitors an advanced, easy-to-use website that automatically adapts to their needs and preferences. To achieve this, we use technical cookies that help display our website, ensure its functionality, create user accounts, log in, and manage your orders. These technical cookies are necessary for the proper functioning of our website.
Analytical. We use these cookies to gain insights into how our visitors use the “Open 24” website. This allows us to optimize and improve our site, understand the effectiveness of advertising and communication, and ensure we remain interesting and relevant. We may collect data about the pages you have viewed, from which pages you arrived, which emails you opened and interacted with, and information about date and time. This also means we may use information about you and your usage of this site, such as visit frequency, click counts on certain pages, search terms used, etc. As part of our advertising campaigns, we may use analytical cookies to understand how users navigate our site after being shown ads online. This may include ads on third-party websites.
Commercial. We use our own and third-party cookies to display personalized advertising on our and other websites. This is called “remarketing,” which is based on browsing actions, such as the products you searched for or viewed.